Director of Operations

📍 West London
🕒 Full-Time | Office-Based

£60,000 Basic + Bonus 

An exciting opportunity has arisen for an experienced Director of Operations to join a fast-paced, design-led interior design studio based in the heart of West London. 

This senior leadership role is responsible for overseeing the day-to-day operations of the studio, ensuring projects are delivered efficiently from concept through to completion. Working closely with designers, suppliers, contractors and leadership teams, the successful candidate will play a key role in driving operational excellence, supporting business growth and delivering an exceptional client experience across luxury residential and hospitality projects.

Key Responsibilities

• Overseeing studio operations and workflow management
• Managing team resources and project coordination
• Procurement and supplier management
• Budget oversight, reporting and financial planning
• Supporting client delivery and maintaining high service standards
• Contributing to operational strategy and business growth
• Light HR coordination and cross-functional collaboration
• Monitoring operational performance and implementing process improvements

Candidate Requirements

• Proven operations management experience within interior design, architecture, luxury property, construction, project management or a related creative industry
• Strong organisational, analytical and problem-solving skills
• Experience managing teams and fast-paced project environments
• Commercially minded with confidence overseeing budgets and operational planning
• Excellent communication and client management skills
• High attention to detail and ability to prioritise effectively
• Minimum 5 years’ relevant industry experience preferred

Studio Culture & Benefits

• Based in a bright and creative studio environment in West London
• Opportunity to work on exceptional residential and hospitality projects across London, the Cotswolds and internationally
• Collaborative and social team culture with regular events and celebrations
• Fully stocked kitchen and excellent local amenities
• Early finishes on Fridays, workload permitting
• Flexible start and finish times within an 8-hour working day

Additional Information

• Candidates must already be based in London or within a practical daily commute to Notting Hill
• This is a full-time, office-based role and is not hybrid