Position: Trainee Design & Sales Consultant

Location: West London/Middlesex

Salary: Up to £28,500 basic + OTE £50k with Bonus

Your Career in Design Starts Here

Are you passionate about design? Do you love creating stunning spaces that improve people's lives?
Our client are offering a unique opportunity to grow your career with a company that values innovation, collaboration, and customer excellence.

As a Trainee Design & Sales Consultant, you'll work closely with experienced mentors and get hands-on experience with market-leading 3D and VR design technology — all while helping their customers create their dream bathrooms.

About Us

We're a proudly family-run business on a mission to revolutionise the bathroom industry. With a customer-first approach, we combine cutting-edge technology with design expertise to make the process of buying a bathroom simple, stress-free and enjoyable.

Our Purpose?
To improve people’s homes, health and wellbeing through beautifully designed, affordable bathrooms.

What You’ll Be Doing

• Greet and support walk-in customers, building initial relationships and understanding their needs

• Assist the sales team with lead generation and customer follow-ups

• Create and present bathroom designs using immersive 3D and VR tools

• Respond to online and phone enquiries, qualifying leads for the team

• Support showroom maintenance and visual merchandising

• Help improve customer service by supporting post-sale care

• Learn how to use our CRM and ERP systems to manage your sales pipeline

• Build rapport, gather reviews and feedback, and support social media engagement

• Contribute to sales targets and team success

What We’re Looking For

• A positive, proactive attitude and genuine enthusiasm for design

• Strong communication and interpersonal skills

• Well-organised with great time management

• A problem-solver who works well in a team

• An interest in interiors and a willingness to learn

• A customer-first mindset with persuasive selling skills

How We Measure Success

• Completion of key training milestones

• Positive customer feedback and online reviews

• Quality and quantity of leads supported

• Growth in product knowledge and sales skills

• Clean, accurate CRM activity

Your Growth Path

We invest in our people. This role is designed to lead into:

• Design & Sales Consultant

• Showroom Manager

• Head of Sales & Service

Why Us?

Our values say it all:
❤️ Heart – We put care into everything we do
🤝 Collaboration – We’re better together
🫱🏽‍🫲🏼 Respect – We treat everyone with dignity and professionalism
📈 Accountability – We own our actions and our results

Ready to launch your design career with a business that cares?
Apply today and start your journey!

Contact Gemma Creasey on 01933 449975 or send your CV to gemma@ovaldeene.co.uk